We help organizations set up operations overseas in India and realign and right-size their resource mix. This allows companies to focus their onsite staff to be more customer oriented while back-office tasks can be managed by a healthy mix of human and bots. Customer facing front-line staff are enabled with force multipliers overseas to lift and shift heavier throughput.

Our typical customer feedback is along these lines…

My team can now ensure higher quality and rapid responses to customers. All the heavy lifting, report generation and root cause analyses are being done by their overseas counterparts.

…or something like this:

Our cost of customer service has reduced by more than 50% while our customer satisfaction scores and client retention has sky rocketed.

As a TechJignyasa customer, you should be able to scale rapidly while ensuring seamless, engaged and empathetic customer service.